Updated 08/03/22: Blizzard responded to Diablo Immortal player who couldn’t enter the battlefield after pouring $100k into the game.
In a new video, jtisall business revealed that the developer will release a fix for the issue.
“Blizzard has reached out to me,” jtitsallbusiness said, adding that a Blizzard representative told them the company had “approved a fix” that would be implemented “in the coming days.”
“[I] Can’t wait to see how the new system works. Hope it is better designed,” they added.
Jtisallbusiness acknowledged that media and gaming community attention surrounding its spending on Diablo Immortal helped resolve the situation.
“[I] Really hope Blizzard thinks of better ways to communicate this game to players,” jtitsallbusiness said. “When you invest a ton of money in a game, [or] Even if you’re not investing a ton of money… you should have some kind of customer service to talk about.”
For those interested, here is jtisallbusiness’ Diablo Immortal Character.

Original story continues below.
Original story 08/01/22: A Diablo Immortal player splashed a huge amount of cash on their character in Blizzard’s divisive new game.
However, as a result, their matchmaking record is now “so high” they “literally can’t get on the battlefield”.
Content creator jtisall business Now the controversy is about an attempt to get a refund from Blizzard for their expenses – which they claim is “around $100k”.
In a video, the streamer even admitted they were considering calling lawyers to help them with their rather unique situation.
“I can’t do anything that I’ve spent money on this character to do, and I don’t have a timeline for when things will be fixed, or even if I know if things will be fixed because I’m the only player. The whole world has this problem. ,” they said.
JetSaleBusiness said they had previously tried to contact Blizzard directly about their predicament via forums and Twitter. The reply they received from the company said it was “aware of the issue”. However, nothing has changed for Jetisal business since then.
Last month, Blizzard boss Mike Ybarra Diablo defended the controversial microtransactions found in Immortals.
At this point, Ybarra said the “vast majority” of players aren’t spending any money in-game.
“The philosophy has always been to lead with great gameplay and make sure that millions of people can go through the entire campaign at no cost. From that perspective, I feel really good about it as an introduction to Diablo,” he said.
Meanwhile, the developers of the game are currently Fighting an XP bug that is claimed to have cost players “millions” of lost experience points.